Why can’t I connect to the ‘ekey uno’ using the “Start” button?

The “Start” button is displayed if you have already started up an ‘ekey uno’ with the ‘ekey uno app’. The registration is carried out automatically via the “Start” button.

If you have reset the device, delete the ‘ekey uno’ in your app and perform the activation again. How do I delete an ekey device from the device overview?

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If you have received a replacement device, delete the ‘ekey uno’ in your app and reactivate it. How do I delete an ekey device from the device overview?

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If you are using several ‘ekey uno’ devices, make sure that you have selected the correct device.

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