Why doesn’t the connection to my ‘ekey uno’ work when I select “CONNECT TO EXISTING DEVICE”?
The “CONNECT TO EXISTING DEVICE” function is only intended for [...]
Why is it not possible to update my ‘ekey uno’ or send a problem report?
You need access to mobile data in order to update [...]
What does the error message “Function failed” mean?
The error message “Function failed” occurs when there are problems [...]
Why can’t I connect to the ‘ekey uno’ after changing the WLAN password?
The smartphone automatically stores the WLAN password of devices in [...]
What do the various LED signals mean?
The 'ekey uno' can display different operation modes and errors with its [...]
The connection between the mobile device and the ‘ekey uno’ is constantly being interrupted.
Ensure that you have activated the WLAN connection in the [...]
Why is my ‘ekey uno’ not displayed in the WLAN settings?
To start with, rule out the most common causes of [...]
Why can I not store a certain finger?
The correct use of the fingerprint scanner is necessary to [...]
Why is my finger too dry or too cold?
The fingerprint scanner only works correctly and reliably with the [...]
Why is my finger too wet?
The fingerprint scanner only works correctly and reliably with the [...]